ProstaVive Money Back Guarantee: The 180-Day Refund Explained Step by Step From Your Order Date

Picture ordering a supplement with six whole months to decide whether it stays. That is the core of the ProstaVive money back guarantee. The seller offers a refund for six months (180 days), starting the day you place your order, and it accepts empty tubs back. This page walks through the whole process in order: where the clock starts, what to do first, what to send, what you pay and what comes back. It all comes from the seller’s refunds page, guarantee panel and FAQ, taken on October 28, 2026.

The Promise in One Paragraph

Unhappy with ProstaVive? Within 180 days of ordering you may request the product price back. Support hears from you first, an agent gives the go-ahead, every tub (empties too) travels back at your expense, and the refund excludes shipping. It generally reaches your statement five to ten days later, says the seller.

Where the Clock Starts

Your 180 days begin on the order date, not on the day the parcel arrives. The seller’s refunds page says six months or 180 days after you place your order, and the guarantee image says six months from your original purchase. So the first thing to do on order day is write the date down. Add two reminders to your calendar: one at the three-month mark and one around month five, so the end of the window never sneaks up.

ProstaVive Money Back Guarantee: The Steps in Order

1. Check the date. Make sure you are still within 180 days of the order.
2. Email support. Send a message to [email protected] titled “Refund Request.”
3. Wait for a go-ahead. The seller wants an agent’s confirmation before anything is returned, and promises a reply within two days.
4. Pack all the tubs. The seller wants all tubs, both empty and unopened.
5. Ship to the returns address: 285 Northeast Ave, Tallmadge, Ohio. No return label comes with the order, so postage is yours.
6. Email the tracking ID once you have shipped.
7. Enclose a note with your full name, order number and the email you used to order.
8. Wait for the refund. Processing starts once the return arrives, and the credit typically shows on your statement five to ten days on.

What the Seller Says About Using the Whole Period

The seller is unusually direct on this point. Its contact FAQ says you are perfectly entitled to make the most of your ample guarantee period, even after using up your supply. Many guarantees cover only unopened products, so this stands out. You can run a whole routine, judge it fairly and still ask for the refund should it not suit you.

What You Pay and What Comes Back

Item	Who bears it
Product price	Refunded
Shipping you paid at checkout	Not refunded
Return postage	You pay
Tubs, empty or full	Sent back, all of them

On a six-tub order, no shipping was charged, so your outlay if you use the guarantee is the return postage. The one-tub and three-tub carts carried $9.95 shipping at our October 28, 2026 check, and that line is not refunded. Our cost guide works through the numbers.

A Calendar for Your 180 Days

Moment	Action
Day 0	Place the order; file the number and date
Days 1 to 3	Look for the tracking email.
Month 1	First tub done. Note how the routine fits.
Month 3	A good checkpoint. Keep going, or start the refund steps.
Month 5	Last easy moment to decide with time to spare.
Day 180	The window closes.

What “Empty Tubs Accepted” Means in Practice

Many guarantees only cover products that are unopened. This one asks for all tubs, both empty and unopened, and the seller’s FAQ says the guarantee holds even after you have used up your supply. In practice, that means you can finish a tub, or all six, and still ask for the refund within the 180 days. It also means you do not need to keep half-used tubs as proof. Just keep every tub, empty or not, until you decide, so you can send them all together if you choose to.

An Example Timeline

Say you order on March 1. You keep your order number and date, and you start the routine when the tubs arrive. By June 1 you have finished your first three tubs and are well inside the window, with roughly three months left. If you decide on August 15 that ProstaVive is not for you, you are still within the 180 days. You email support with “Refund Request” in the subject, wait for the agent’s reply, pack all the tubs, ship them to Tallmadge, Ohio, email the tracking ID and wait for the refund. The seller says it usually shows on your statement in 5 to 10 days after the return is received. The key is the first step: check the date before you do anything else.

If the Window Is Almost Over

Do not wait for the last day. Write as soon as you decide, because the seller wants an agent’s confirmation before any parcel goes out and answers within two days. Put the order number, the date and your ordering email in the first message. If you are close to the end of the 180 days, say so in the subject line or the first sentence, and keep the whole email thread. A prompt, polite message with the right details is the most reliable way to keep the process smooth.

Questions We Hear About the Guarantee

Does the 180 days start when the tubs arrive? No. It starts when you place the order.

Do I need the original packaging? The seller asks for all tubs, empty and unopened. We read no packaging requirement beyond that.

Is shipping refunded? No. Only the product price comes back.

Can I get a refund on only some tubs? The seller asks you to return all the tubs. Ask support if you have a specific situation.

What if I ordered the bonus guides too? The bonus guides come with three-tub and six-tub orders. Ask support how they are handled in a refund.

Why the Guarantee Is a Reason to Order

A long window lets you judge ProstaVive on your own terms. The seller’s suggested pace is daily use across three to six months, and 180 days covers all of it. You can test a routine without feeling rushed, and the cost of finding out is limited to postage and any shipping paid. That is the kind of risk reversal that makes a purchase comfortable.

Tips for a Smooth Refund, Should You Need One

Keep your ClickBank order number, order date and order email together from day one. Write to support before you pack anything. Save the agent’s reply. Use a shipping method with tracking and keep the receipt. Put all the tubs in one box. Send the tracking ID by email as soon as you have it. And keep a copy of your note. Nothing here is hard, and every item speeds things up if you ever need the refund.

Contacts for the Process

Support is by email at [email protected] and by phone on (863) 591-4284. ClickBank’s order support line is 1-800-390-6035. Returns go to 285 Northeast Ave in Tallmadge, Ohio. Our complaints guide turns these contacts into a route for order problems, and our US guide covers domestic shipping and returns.

The ProstaVive hub repeats the refund steps in brief.

Our View of the Guarantee

This promise is the strongest part of the offer and earns a perfect 10 within our 9.2/10 rating. The ProstaVive hub and FAQ page have the key points in short form.

Start Your 180 Days

When you are ready, pick a package and note the date.