Tina Aldea Official Channels for the Tina Aldea Soulmate Sketch: Seller and Support (Independent Guide)

Searching for “Tina Aldea official” usually means one thing: you want to be sure you are dealing with the real seller, not a copy, and you want to know who to contact if something goes wrong. This guide maps the official Tina Aldea channels: who sells the Tina Aldea Soulmate Sketch, what ClickBank does, which email addresses the seller lists, what the seller says about impersonators and how the refund route works.

To be clear about our role: this is an independent review page, not the official site, and links to the order page are affiliate links. For our verdict on the product itself, see our Tina Aldea reviews.

The Tina Aldea official sales chain

Link in the chain	Who	What they do
Brand	Tina Aldea	Presents the product, creates and sends the sketch and reading, handles revisions
Retailer	ClickBank	Processes payment, issues the order number, runs order support and refund requests
Payment	PayPal or major cards	Charged once through the ClickBank checkout
Delivery	Email	Within 24 to 48 hours, or 6 hours with express

The important point is that ClickBank, not the brand, is the merchant on your statement. That matters if you ever need help with a payment, because ClickBank has its own support process independent of the seller.

Official support contacts

The seller lists two email addresses on its pages:

Address	Use it for
[email protected]	Product support and questions about your sketch or reading
[email protected]	Revisions and order questions

For anything involving payment, a missing order after the delivery window or a refund request, ClickBank’s order support site is the more formal route. Have your order number and the email used at checkout ready before you write.

The impersonator warning

The seller’s own home page tells buyers to “beware of impersonators” and refers to look-alike domains such as officialtinaaldea.com and tinaaldea-official.com. Whatever the history of those domains, the advice is sound for any product sold this way:

• Start from a link you trust rather than a search ad or a social media message.
• Check that the checkout is ClickBank before entering card details.
• Be wary of prices far below or far above $37, or of subscriptions you did not choose.
• Never pay by bank transfer, gift card or cryptocurrency for a reading.

If anything about a checkout page looks different from this list, close it and start again from a link you trust.

The official refund route

This is the area where the official messages do not fully line up, so it is worth reading both sides.

What the home page says: “Risk-Free, 30 day money back guarantee.”

What the refund page says: the 30-day guarantee applies if you do not receive your product; unsatisfied buyers are offered free revisions; completed sketches and readings are described as non-refundable. The same page explains how to request a refund through ClickBank order support:

1. Go to ClickBank’s order support site (clkbank.com).
2. Choose Order Support and enter your order number and the email used at checkout.
3. Choose to get support and select the refund request option.

We cannot say how any individual request will be decided. Contact support within 30 days and keep a copy of every message.

Who to contact at each stage of an order

Knowing which official channel fits which moment saves time. Here is a simple map of a typical order and the right contact at each point.

Stage	What can go wrong	Contact
Before paying	Unsure whether a page is genuine	Do not pay; return to a link you trust and confirm the ClickBank checkout
Just after paying	No confirmation email	Check spam; search your inbox for “ClickBank”; then ClickBank order support
Within the delivery window	Sketch not yet arrived	Wait until the 48-hour (or 6-hour express) window has passed
After the window	Still nothing	[email protected] with your order number; ClickBank order support if no reply
After delivery	Unhappy with the sketch or reading	[email protected] to ask for a revision
After a revision	Still want your money back	ClickBank order support refund request, within 30 days
Any time	Payment looks wrong on your statement	ClickBank order support first, then your card issuer or PayPal

What to include when you write to support

A short, complete message gets a faster answer. Include:

• Your full name and the email address used at checkout.
• Your ClickBank order number.
• The date you ordered and whether you chose express delivery.
• One or two sentences describing the problem and what you would like to happen.

Keep a copy of what you send and any reply. If you later raise a refund request through ClickBank, that record helps show you contacted the seller first.

What support cannot do

Support can resend a missing email, arrange a revision or process a request, but it cannot make a reading more accurate or turn the product into something other than entertainment. If your main disappointment is that the sketch does not feel meaningful, that is a limit of the product rather than a support problem. Knowing that in advance helps you decide whether to buy at all.

What is not an official channel

It is just as useful to know what is not official:

• This page and other review sites. We can explain the product but cannot see, change or refund orders.
• Social media accounts or messages offering readings in the Tina Aldea name.
• Marketplace listings or third-party “discount” pages.
• Any request to move payment off ClickBank.

If someone contacts you claiming to be Tina Aldea and asks for payment directly, treat it as a likely scam.

Why official channels matter for this product

For a $37 entertainment product, the stakes are modest, but buying through the official route still protects you in two practical ways. First, ClickBank gives you a formal order record and a support process that sits outside the seller. Second, the genuine order page carries the seller’s actual disclaimers and refund terms, so you know exactly what you agreed to. Copies and impersonators may skip both.

Bottom line

The official Tina Aldea setup is simple: the brand presents and delivers the product, ClickBank sells it and handles payments, and two tinapsychic.com addresses handle support and revisions. Use links you trust, confirm the ClickBank checkout, keep your order number, and read both the guarantee headline and the refund page before you pay.