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The Brain Song Refund Policy: The 90-Day Money-Back Guarantee Explained Step by Step
The Brain Song refund policy explained: the 90-day money-back guarantee counted from purchase, how to ask, what to write and how long the refund takes to show.
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- Supplement Health Expert Editorial Team
- Updated
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- 7 min
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Key takeaways
- 01 The guarantee runs 90 days and is counted from the day you buy, not from any later date.
- 02 To ask, email [email protected] with your order number and reason, subject Refund Request, or use ClickBank order support.
- 03 The seller says refunds take 5 to 10 business days to show, depending on your bank.
- 04 The 60-day rules on the seller's refund page belong to its other, physical products, and do not apply to this audio.
- 05 Keep your receipt and order number from day one, because every request starts with them.
The strongest reason to try a short daily audio is knowing you can walk away. That is what the guarantee is for, and this guide sets out the brain song refund policy as the seller writes it: how long it lasts, when the clock starts, what to send, who to contact and when the money should appear. If you are thinking of ordering, it shows how little you are risking. If you have already ordered, it is your checklist.
The Brain Song Refund Policy at a Glance
| Item | Detail |
|---|---|
| Guarantee length | 90 days |
| When it starts | The day of your purchase |
| What it covers | The $39 payment |
| How to ask | Email support or use ClickBank order support |
| What to include | Your order number and your reason |
| Subject line | Refund Request |
| Refund timing | About 1 to 2 weeks, set by your bank |
Where the Policy Comes From
Two places on the seller’s pages describe it. The footer says your purchase is backed by a 90-day money-back guarantee, with terms applying. The terms of sale add the detail that, for digital products, a refund may be requested on any purchase within 90 days of the initial purchase. Our The Brain Song overview lists the same facts for quick reference.
When the Clock Starts
The 90 days begin on the day you buy. There is no waiting for a parcel to arrive, because nothing is posted. If you order on a Monday, count Monday as the start of your window and note the last day in your calendar. A useful habit is to write two dates in a note on your phone: the date you paid and the date 90 days later.
Step by Step: How to Ask for Your Money Back
- Gather your details. You need your ClickBank receipt and order number.
- Decide on your reason. A sentence is enough, such as that the audio was not what you hoped for.
- Write to support. Send an email to [email protected] with the subject line “Refund Request”.
- Include your order number and reason in the message.
- Or use ClickBank. Contact ClickBank order support instead if you prefer.
- Keep a copy. Save your message and any reply in the same folder as your receipt.
- Watch your account. The seller expects the money to arrive within 5 to 10 business days, though banks vary.
That is the whole process, and nothing in it asks you to prove anything beyond the order and a reason.
A Sample Message
If you would like a starting point, this short note covers everything the steps ask for:
Subject: Refund Request
Hello, I would like to request a refund for my purchase of The Brain Song. My order number is [your number]. I am asking because the audio was not the right fit for me. Thank you.
Replace the bracketed text with your order number and, if you like, add a sentence of your own about your reason.
Which Refund Window Applies to You
The seller’s refund page also describes a 60-day process for its other, physical products. For The Brain Song, the 90-day guarantee is the one that applies, and it is the longer of the two. If you see unfamiliar details on that page, your 90-day window stays the same.
Phone and Other Routes
Prefer a call? The refund page gives +1 251-501-2766 for Monday to Friday, 9 to 5 EST. ClickBank order support is the other route, and it belongs to the checkout where you paid. If one route is slow, try the other, and keep your order number to hand either way. Our complaints guide covers what to do if a request stalls.
Using the Window Well
Ninety days is generous, and you can use it in different ways. Some readers listen daily for a month, review their notes and decide. Others keep going for two months before they make up their mind. If you want a plan, our how to use guide sets out a four-week schedule, and our does it really work guide shows how to judge the results fairly.
Just remember the last day of your window, and decide before it arrives.
Records to Keep From Day One
A refund request is only as smooth as your paperwork. Keep these items together from the day you buy.
- Your ClickBank receipt, saved as a file or screenshot.
- Your order number, copied into a note.
- The purchase date, with the 90-day deadline written beside it.
- Any messages you send or receive about the order.
- A short log of your listening, which helps you explain your reason if you decide the audio is not for you.
With those in one folder, a refund request takes a few minutes to write and a few seconds to back up.
Tips for a Smooth Refund Request
Most delays are small and easy to avoid.
| Common slip | Quick fix |
|---|---|
| Forgetting the order number | Copy it into a note when you buy |
| Waiting until the last day | Decide by the middle of the third month |
| Sending the request to the wrong place | Use [email protected] or ClickBank order support |
| Leaving out the reason | Add one line explaining why |
| Skipping the subject line | Use Refund Request |
| Not keeping a copy | Save your message and any reply |
Follow those six tips and your request will be as simple as it can be. Our FAQ page collects the common questions, and our The Brain Song hub shows the guarantee in context.
What Happens After You Send the Request
Once your message is sent, the process moves into the seller’s hands. Support looks up your order number, confirms that the request falls within the 90 days and arranges the refund. Expect the money within roughly 5 to 10 business days, with your bank setting the pace. During that time, keep your records, avoid sending repeated messages and check your account statement for the return of the $39.
If the timeline passes and nothing has arrived, write a polite follow-up on the same thread with your order number and the date of your first message. If that does not help, try the other route, ClickBank order support. Having every step recorded makes each of these conversations short.
Using the Guarantee With a Clear Conscience
A guarantee exists to be used. If you gave the routine an honest try and it was not right for you, asking for your money back is exactly what the policy is for. There is no need to feel awkward about it, and no need to write a long explanation. A single clear sentence is enough.
Our View
A clear guarantee is a big part of why we rate The Brain Song 9.0/10 as our editorial score. The steps are short, the window is long and the support routes are written down.
Order Knowing You Can Reverse It
With a written, 90-day route to get your $39 back, trying The Brain Song is a modest decision. Open the order page, read the terms and press play when you are ready.
Frequently asked questions
How long is the guarantee?
90 days, counted from the day you buy. The seller's page carries the note and its terms back it up for digital products.
How do I request a refund?
Message [email protected] with your order number, your reason and the subject Refund Request. ClickBank order support is the alternative.
How long until I see the money?
Plan on roughly one to two weeks, since the seller estimates 5 to 10 business days and your bank sets the final pace.
Do the 60-day rules apply?
No. The refund page also describes 60-day rules for the seller's physical products. The Brain Song is a digital audio, so the 90-day guarantee applies.
Do I need to give a reason?
The steps on the refund page ask for your order number and your reason, so include both in your message.
Can I call instead of writing?
Yes. The refund page gives +1 251-501-2766, answered Monday to Friday between 9 and 5 EST.
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